Crowne Plaza Jacksonville Airport
September 26, 2017
And our wonderful guests just keep sending in the kind comments.. we can not thank you enough for taking the time to let us know how we are doing while you are here with us... #crowneplaza #itsafamily #loveFL #loveJAX #LIFEATIHG #hurricaneIrma
Guest Comments:
We hightailed it out of Miami as Irma approached and everything about this hotel was easy and comfortable. The hotel lobby is large and has a lot of areas that can make it feel a bit overwhelming when you first walk in, BUT: check-in was fast and easy, cold fruit-infused water was available. My kids LOVED the indoor/outdoor pool and my husband loved that the bar was open late, the bartenders were super nice, and the food was good. The general manager was kind and didn't give us any stink-eye about our two dogs and hermit crab. Lots of grounds for walking the dogs and it felt safe. The room we booked came with the breakfast buffet for 4, and this was really a highlight of the hotel for us--waitresses, chef, food runners were all genuinely warm and friendly, and the food was delicious.
Guest Comments:
Crowne Plaza Jacksonville Airport performed splendidly during my 3-day stay caused by Hurricane Irma. Storm preparations were well though-out and perfectly executed. The staff, including the General Manager, were consistently helpful, friendly and welcoming to all guests. The backup generator kicked in so flawlessly that I was never aware that outside power lines had gone down. They had prearranged to take in evacuees from nearby nursing homes, along with their caregivers. Even if this had been a typical leisure or business trip, I would still have been delighted with every detail.
