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Accessibility Features at Our Hotel

At Crowne Plaza Jacksonville, every guest enjoys a comfortable guest experience. From accessible parking to guestrooms with accessible bathrooms that offer grab bars, our hotel is designed so that everyone, including people with disabilities, can experience the joy of hospitality. We look forward to welcoming you to Jacksonville for a memorable stay.
For more information on our accessibility features, please contact us at 904-741-4404 or

Hotel Accessibility Features

  • Fire Alarms for Audio & Visually Impaired
  • Accessible Entrance to Hotel
  • Accessible Doorways to All Public Areas
  • Accessible Self-Parking
  • Alternative or Large Lettering on Public Area Signage
  • Service Animals Accepted
  • Accessible Path to Check-In
  • Accessible Path to Guest Rooms
  • Accessible Path to Public Spaces
  • Accessible Elevator Access
  • Accessible Public Bathroom
  • Accessible Lift for Pool
  • Accessible Path to Maneuver in Fitness Center
  • Accessible Business Center Desks
  • Accessible Tables in Dining Space

Accessible Guest Room Features

  • Total of 12 Accessible Guest Rooms (5 King, 7 Double Double)
  • Hearing and Visual Accessibility Kits Available at Check-In
  • Telephone Ring Signaler
  • Visual Alarm Clock
  • Bed Shaker
  • Telephone In-Line Amplifier
  • Visual Door Knock Alert
  • Visual Strobe Fire & Smoke Detector
  • Audible Fire & Smoke Detector
  • TTY Capabilities
  • Accessible Tub
  • TV Closed Captioning or Decoders
  • Lowered Viewports on Entrance Door
  • Lowered Door Security Features
  • Lowered Thermostat Access
  • Lowered Light Switches
  • Lowered Closet Bars & Shelves
  • Grab Bars at the Bed
  • Grab Bars at the Toilet
  • Grab Bars in the Shower and/or Tub
  • Roll-In Shower Access
  • Accessible Lavatory Controls
  • Handheld Spray Unit in Shower and/or Tub
  • Shower Seats Available
  • Accessible Toe & Knee Clearance Around the Desk
  • Accessible Toe & Knee Clearance Around the Sink and/or Vanity
  • Wheelchair Accessible Doorway at 32" Wide
  • Wheelchair Accessible Path Between and/or Around Beds
  • Lever Door & Lock System
  • Alternative Text Room Placard
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